FAQ about sending parcels to Scandinavia
Questions about sending parcels in Sweden
How long does it take for parcels to reach Sweden?
How long does it take for parcels to reach Sweden?
Depending on the size, and weight, parcels are typically sent the next weekday (excluding holidays) after we have received your package.
How much does it cost to send a package to Sweden?
How much does it cost to send a package to Sweden?
The packaging (box/envelope, size, and weight) coupled with standard/express delivery, delivery preference (home/pick-up) and any supplements will see our competitive and fair prices vary.
What is MyPack Collect/Home?
What is MyPack Collect/Home?
These are popular, environmentally friendly options for Swedes. MyPack Collect packages of up to 20kg can be sent and tracked directly to service points. Most Swedes prefer MyPack Home, which can deliver anything from letter-sized parcels to larger shipments (up to 31.5kg outside Sweden, 35kg inside) direct-to-door.
Questions about sending parcels in Denmark
How long does it take for parcels to reach Denmark?
How long does it take for parcels to reach Denmark?
Assuming a package was sent within the EU, the average delivery time will be one to three days. Of course, that depends on where you send your parcel from, and the types of shipping options selected.
Do I need a security declaration for my package?
Do I need a security declaration for my package?
That depends on where you send the parcel from/to and, naturally, what it contains. Outside the European Union, you will likely need a security declaration, yes. However, our centralised service will help you decipher what documents you need to send packages to Denmark.
Can I trace a package from outside Denmark?
Can I trace a package from outside Denmark?
Absolutely. Packages sent to or from Denmark can still be tracked and traced, irrespective of where they’ve come from or are going to.
Questions about sending parcels in Finland
How long does it take for parcels to reach Finland?
How long does it take for parcels to reach Finland?
That depends on the selected shipping option, along with the weight, contents, and delivery address. It will typically take two to five days (at most) to send packages to Finland.
Can I use MyPack Collect for Finnish customers?
Can I use MyPack Collect for Finnish customers?
Absolutely. Finland is one of the countries our MyPack Collect service caters to. All Scandinavian nations and several EU countries are also included.
Can I customise shipping templates?
Can I customise shipping templates?
Yes. Our easy-to-use service is ideal for repeat customers. You can create and customise shipping templates, to speed up delivery booking on recurring deliveries to the same customers and frequent fliers.
Questions about sending parcels in Norway
How long does it take for parcels to reach Norway?
How long does it take for parcels to reach Norway?
Travel time depends on where the package is sent from and how, its final destination, weight and dimensions and the shipping option you select. Most packages spend at most 1-4 days in transit.
What documents might I need for sending goods to Norway?
What documents might I need for sending goods to Norway?
Some Norwegian parcels may require invoices, customer declaration forms and commodity codes. However, you can find out exactly what you still need to include, and we’ll help you put all the documentation together with our service.
What are shipping templates?
What are shipping templates?
If you have repeat business with a customer based in Norway, our shipping templates let you use a pre-filled simple form to send parcels. You only need to change one or two details, and you’re ready to ship to frequent flyers.